We have already in various forums, on the site qualitiamo, on encolo blog, expressed our opinion on the disaster which in Italy we have managed to do with the ISO 9001.
We have transformed a great opportunity, which had origin in top 100 us immediately after war, passing through the development of the most advanced Japanese industries, to get to us, a rule which had as principal objective the satisfaction of the customer in a chaotic set of unnecessary procedures and pre-packaged forms and copies.
Who knows the business issues has the situation clear, because after a first period of euphoria, which led many to spend high figures and the same regions to finance unlikely projects, we moved on to find that are not modules and cards that improve the management, and we have reached today to a sense of generalised refusal and widespread scepticism.
Who writes for years has ceased to be as consultant for ISO 9001 to draw attention on the effectively control and improvement of management, using in practice the most useful criteria specified by the standards, almost in silence and without advertising it within the companies.
Of course, the ISO (someone still cite the 9002) has influenced many employees, such that almost daily, when for the CE marking we need to have the procedures for control of production (FPC to put it likes to so many consultants, the clear objective to speak between similar), many are asking:-but then do we need ISO?-
No, clear and categorical answer. Procedures are the way of working which companies have because they produce all days, and are not related to ISO, so to make the CE marking, they do not need ISO or other documentations.
It is important to Work well, with constant attention to safety and health of anyone who produces and of those who use the product. All the rest are things that you do with good sense, a bit of commitment to learn new things and especially to understand them.
Are we damaging ourselves? No, we are realistic, sincere and honest.
